Privacy Policy
Effective Date: August 25, 2026
Refined Refreshments, a trade name of Arrecis Hospitality LLC ("Refined Refreshments," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit refinedrefreshments.com or otherwise interact with us online.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information you voluntarily provide to us, information collected automatically when you use our website, and information received from third-party services we use to operate our business.
Information You Provide
When you submit an inquiry, request a quote, contact us, subscribe to marketing communications, or otherwise communicate with us, we may collect information such as:
Name
Email address
Phone number
Event date
Event location
Event type
Estimated guest count
Information about your event or beverage service needs
Any other information you choose to provide
Please do not submit sensitive personal information through our website unless it is specifically requested and necessary for the service you are seeking.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Network information
Pages visited
Referring website or page
Links and buttons clicked
Search activity on the website
Scrolling and other interactions
Date and time of visits
Other website usage and technical information
This information may be used for website functionality, security, analytics, and improving our website and services.
2. How We Use Your Information
We may use the information we collect to:
Respond to inquiries and requests for information
Prepare and provide event quotes and proposals
Communicate with you about an event or potential booking
Provide and manage our services
Process transactions and payments
Send requested marketing communications
Improve our website, services, and customer experience
Understand website traffic and usage
Maintain website security and prevent fraud or misuse
Comply with applicable legal, regulatory, accounting, and insurance requirements
Protect our rights, property, and business
Fulfill other purposes disclosed to you at the time information is collected
We do not collect personal information for purposes unrelated to our business without providing appropriate notice.
3. Website Analytics
This website uses analytics services to help us understand how visitors use our website and to improve website performance and content.
Squarespace may collect information about your browser, network, device, IP address, pages visited, referring pages, clicks, scrolling, searches, and timestamps.
Analytics and performance cookies are used only when permitted through our cookie consent mechanism.
We do not use website analytics to intentionally identify individual visitors.
4. Cookies and Similar Technologies
This website uses cookies and similar technologies. Cookies are small files or pieces of information stored on your device when you visit a website.
We use cookies for purposes including:
Essential website functionality
Website security
Analytics and performance
Remembering certain preferences
Understanding website traffic and usage
Necessary cookies may be used because they are required for the website to function properly.
Where applicable, non-essential analytics or performance cookies are used only after you acknowledge or consent through our cookie banner.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
For more information about cookies used by Squarespace, please refer to Squarespace's applicable cookie documentation and privacy policy.
5. Information Submitted Through Website Forms
When you submit information through a contact or inquiry form on our website, we collect the information requested in the form so that we can respond to your inquiry and provide our services.
Depending on how our website and business systems are configured, submitted information may be stored or processed through:
Squarespace
Porkbun
We do not sell information submitted through our website forms.
6. Marketing Communications
If you choose to receive marketing communications from us, we may use your name and contact information to send information about our services, events, promotions, or other business updates.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or by contacting us.
Unsubscribing from marketing communications will not prevent us from sending transactional or service-related communications that are necessary to respond to an inquiry, manage a booking, or provide services.
7. Payments and Transactions
If you make a payment to us, payment information may be collected and processed by third-party payment processors.
We do not intend to store complete credit or debit card numbers on our own website systems. Payment information is handled by the applicable payment processor in accordance with its own privacy and security practices.
We use Stripe to process certain payments. Stripe may collect and process payment and transaction information in accordance with its Privacy Policy.
8. Third-Party Service Providers
We may use third-party companies and service providers to help us operate our website and business. These providers may process personal information on our behalf when necessary to provide their services.
Depending on the services we use, these providers may include:
Squarespace, for website hosting and website functionality
Analytics providers
Email and communications providers
Payment processors
Business management, accounting, or invoicing platforms
Scheduling or customer relationship management platforms
Cloud storage providers
Other technology or service providers necessary to operate our business
We take reasonable steps to use service providers that maintain appropriate safeguards for personal information.
Third-party providers may have their own privacy policies governing their handling of information.
9. Fonts
This website may serve font files from and render fonts using Google Fonts and Adobe Fonts.
To properly display the website, these third parties may receive certain technical information, which may include:
Browser information
Network or device information
Information about the website and page being viewed
IP address
10. How We Protect Your Information
We take reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Massachusetts law requires businesses that own or license certain personal information about Massachusetts residents to maintain safeguards appropriate to the nature and scope of the business and the information involved. We maintain security practices designed to meet applicable requirements.
11. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Respond to inquiries
Provide services
Maintain business and transaction records
Meet legal, tax, accounting, insurance, and regulatory obligations
Resolve disputes
Enforce agreements
Protect our legitimate business interests
The specific retention period may vary depending on the type of information and the reason it was collected.
When information is no longer reasonably necessary, we may securely delete, destroy, or anonymize it, subject to applicable legal or business recordkeeping requirements.
12. When We Share Information
We may disclose personal information when reasonably necessary to:
Provide our services
Operate and maintain our website
Process payments
Communicate with you
Provide customer support
Maintain business records
Work with service providers
Comply with legal obligations or valid legal requests
Protect our business, customers, employees, or property
Detect or prevent fraud, security incidents, or unlawful activity
We do not sell your personal information to third parties.
We also do not share personal information with third parties for their own direct marketing purposes unless we have provided appropriate notice and obtained any consent required by applicable law.
13. International Visitors
Our website is operated from the United States and may be accessible to visitors worldwide.
If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where we or our service providers operate.
Privacy and data protection laws in those countries may differ from those in your country of residence.
Where applicable, we will take reasonable steps to provide appropriate safeguards for international transfers of personal information and to comply with applicable privacy laws.
14. Your Privacy Rights
Depending on where you live and the laws that apply to you, you may have rights regarding your personal information.
These rights may include the ability to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information, subject to applicable exceptions
Request restriction of certain processing
Object to certain uses of your information
Withdraw consent where processing is based on consent
Request a copy of certain personal information in a portable format
Opt out of certain marketing communications
To make a privacy request, please contact us using the contact information provided below.
We may need to verify your identity before completing certain requests in order to protect your information from unauthorized disclosure.
Some privacy rights are subject to legal exceptions and limitations.
15. California Residents
We do not currently sell personal information.
To the extent California privacy laws apply to our business, California residents may have additional rights concerning their personal information, including rights to access, correct, delete, and obtain information about certain disclosures or uses of personal information.
We will not discriminate against you for exercising privacy rights available to you under applicable law.
16. Children's Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate steps to delete the information.
17. Third-Party Websites and Links
Our website may contain links to websites, social media platforms, or other services operated by third parties.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.
18. Social Media
If you interact with us through social media platforms, the platform may collect information about your interaction in accordance with its own privacy policy and terms.
Information you publicly post or submit through a social media platform may also be visible to others.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements.
When we make changes, we will update the "Effective Date" at the top of this page.
We encourage you to review this Privacy Policy periodically.
20. Contact Us
If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us through our website's Contact page.
Refined Refreshments
A trade name of Arrecis Hospitality LLC
Massachusetts, United States
Website: refinedrefreshments.com
For privacy-related requests, please include enough information for us to understand your request and, when necessary, verify your identity.
21. Consent and Acknowledgment
By using our website, you acknowledge that you have read and understood this Privacy Policy.
Where applicable law requires consent for specific processing activities, we will obtain that consent separately through appropriate website controls, forms, or other mechanisms.